Q - How old do I have to be to rent a car?
A - The renter must be at least 21 years of age.
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Q - What should I consider when renting a car?
A - You should make sure that the car you want to rent is the right
size for your requirements. You should consider the distance, number
of people and luggage requirements. Please check the vehicles page for capacity information.
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Q - Do I need to purchase insurance when I rent a car?
A - Check with your insurance representatives to see if your insurance
policy covers any damage done to the rental vehicle, personal property
damage or injury to other people caused by you, injuries to passengers
in your rental vehicle, and theft of personal belongings left in your
rental car. Once you have this information you will now how much if
any insurance is needed. You are required by law to have at least 20/40
coverage on your rental, because of this our policy is to call your
insurance company and verify this coverage. At this time we do not except
Credit Card Rental Coverage. The following are the insurance options
you may choose from are:
Physical Damage Waiver (PDW) - If accepted for a daily fee, your responsibility
for any damage to the vehicle is waived, provided the rental agreement
is not violated. If declined, you will be fully responsible for all
damage to the vehicle, regardless of fault.
Supplemental Liability Insurance (SLI) - If accepted at the beginning
of the rental, for an additional daily charge, the renter and any additional
renter will be protected against third party auto liability at-fault
claims for up to $1,000,000 if you are involved in an accident with
other people. You should be sure you are adequately covered for third
party liability whether by your insurance agent or by the car rental
company.
Windshield Damage Wavier (WDW) - Covers Windshield Only.
Deductible Wavier (DW) - Will wave your own personal insurance Deduction
or company insurance {Up To $500.00}.
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Q - What happens if the car is damaged, stolen, or in an accident?
A - If the car is stolen or has been involved in an accident, first
call the local police or appropriate law enforcement agency. Next, call
the rental car company, give them your rental agreement or confirmation
number and explain what has happened. Finally, if you are self insured
call your own auto insurance company with information on the incident.
Accidents and vehicle theft aren’t something we like to think about,
especially on a trip, but they can happen even to the most careful driver.
Optional waivers (as outlined above) can be purchased to reduce or eliminate
your financial exposure that could include the full value of the vehicle
and lost rental revenue during its replacement period.
Be careful not to violate your car rental agreement by driving while
intoxicated or under the influence of a controlled substance, allowing
unauthorized persons to drive the vehicle, leaving the windows, doors
or trunk unlocked, or leaving the keys in the ignition when parked.
If the agreement if violated, it makes the waiver void. Be sure to familiarize
yourself with all of the terms and conditions of the rental agreement.
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Q - Who is responsible if I receive a parking ticket or moving violation?
A - As the renter, you are liable for all parking tickets and moving
violations. Remember you should make sure the vehicle is fully operational
before you leave the rental company.
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Q - Aside from the base rate, what other additional charges should
I check on?
A - Additional charges to your daily rental rate may include company-imposed
surcharges like a 6% sales tax on fuel.
The numbers of people you anticipate driving the car can also impact
your cost. There is an additional charge for any added driver. Just
remember that any driver has to be over 21 years of age.
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Q - Should I bring a child seat with me or will you furnish one?
A - We do not have child seats so you will need to bring one with you.
Remember that several states have different laws in regards to car seats
and children, if you are going out of state make sure you check the
local laws.
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Q - Will there be a deposit taken on my credit card, and if so,
how much?
A - Yes there will take a deposit taken on your credit card at the
time of pick up unless you have a cash deposit.
The amount of deposit will vary depending on vehicle type and number of days renting.
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Q - Am I better off with an unlimited mileage or capped rate?
A - It depends on the number of miles you drive per day..
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